Frank W. Abagnale
Author of Catch Me If You Can and The Art of the Steal

Session: Opening General Session

“Abagnale’s lecture may be the best one man show you will ever see.”
- Tom Hanks

Our keynote speaker, Frank W. Abagnale, author of Catch Me If You Can and his latest book The Art of the Steal, is one of the world’s most respected authorities on the subjects of forgery, embezzlement and secure documents. In addition to Abagnale’s amazing life story, he presents a special session following the Opening General Session, entitled Fraud Prevention Technologies.

Get the latest information to protect your company from embezzlement, forgery, counterfeit currency, check fraud, identity theft and Internet fraud from the world’s foremost expert, Frank Abagnale. This session covers the latest and most sophisticated white-collar crime techniques made easy by technology. Learn how to guard against fraud to give your company an edge in this costly matter.

Diana W. Reid
Managing Partner
Beekman Advisors, LLC
Session: Second General Session: Business and Market Impact

What is going on in the market? How does the changing business climate — mergers, consolidations, outsourcing — affect servicers? Will the current trends continue or are new business structures and market constraints on the horizon?

Scott Clark
Principal,
Rogen International
Session: Special Session: Leading the Way: Growing the Business and Building Relationships through Better Communication

Learn more about how to be persuasive and influential with colleagues and clients. The discussion focuses on how our ability to communicate in a clear, compelling way affects how business gets won and lost. We explore handling sensitive conversations with colleagues, keys to effective listening, how to pitch for business more effectively and how to plan, organize and deliver your messages more effectively in formal and informal settings. Expect a lively, interactive and fun session.

   


Session: Special Session: Technology Lunch and Learn Workshop

Join your peers for an interactive session on Thursday, May 18 presenting information on some of the latest technology innovations in a user-friendly setting. Grab a lunch from the Exhibit Hall and bring your questions.