Important Conference Deadlines to Remember Register Early and Save Early registration received with payment before January 16: MBA Member: $985 Nonmember: $1,650 January 16: Early conference registration/final registration list/substitutions Regular registration received with payment after January 16 and before February 12: MBA Member: $1,185 Nonmember: $1,850 January 19: Cutoff for hotel room block/changes February 13–20: Onsite conference registration fees apply MBA Member: $1,285 Nonmember: $1,895 Guest registration fee: $295

Substitutions
Send requests in writing to the attention of "Registration Substitutions" and include a $50 processing fee.  See "Five Easy Ways to Register" for contact information.

To guarantee that your name will appear on the final registration list, your substitution request must be received on or before January 16. After January 16, all substitutions must be done on site.

Cancellations and Refunds
Send requests in writing to "MBA Cancellations." See below for the refund schedule.

* Received on or before January 16: Full refund minus $50 processing fee
* Received between January 17-February 9: Refund of 50 percent of the registration fee
* February 9: No refunds after this date

Send substitution and cancellation requests by fax, mail, express mail or email (see information in "Five Easy Ways to Register").

Program Cancellation
In the unlikely event of program cancellation, MBA will refund 100 percent of registration fees paid. MBA assumes no liability for any penalty fees on airline tickets, deposits for hotel accommodations, or any other fees, charges, penalties or other incidental costs that a registrant might incur as a consequence of a program cancellation.

Guest Policy
Each registrant is limited to one paid guest. A guest is defined as a spouse, significant other, friend or an adult child (18 or over) who is not in an industry-related occupation. Co-workers or associates in the industry may not use the guest registration category.

For More Information
Speaking Opportunities: Contact Norman Edwards via email or phone at (202) 557-2793.
Sponsorship Opportunities: Contact Phil Giorgianni via email or phone at (202) 557-2733.
Exhibit Opportunities: Contact Kim Newell via email or phone at (202) 557-2791 or Patty Miller via email or phone at (202) 557-2792.
Affiliate Meeting Space Opportunities: Contact John Hawkins via email or phone (202) 557-2781.

Attire: Business

NO AUDIO OR VIDEO TAPING OF THE PROGRAM PERMITTED.

*Use Express Mail for overnight deliveries to meet registration cutoff dates when applicable. Express
mail only ensures postmark date for registration fees.

CPE Information
Earn up to 14 CPE credits for your participation in MBA's National Mortgage Servicing Conference & Expo 2009. The conference is a basic, group live offering with no prerequisite or advanced preparation required.